Terms of service

Terms of Service

Welcome to Whitmor. These Terms of Service govern your use of Whitmor.shop and your purchase of products from our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Whitmor

Whitmor is an online women's clothing store offering high-quality clothing designed for a variety of styles and tastes.

Whitmor
Website: Whitmor.shop
Email: Contact@zhitmor.shop
Phone: +1 832-325-7110
Address: 900 Washington St, Boston, MA 02111, United States

Whitmor currently sells and ships products within the United States only.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing a product on behalf of another person, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, and other information displayed on our website are accurate and up to date.

However, colors may appear differently depending on your device or screen settings.

Product availability may change without notice. We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Prices and Payment

All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted and confirmed.

Payment must be successfully completed before an order can be processed.

We reserve the right to refuse or cancel an order in cases involving suspected fraud, unauthorized transactions, pricing errors, inventory issues, or other circumstances permitted by law.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse an order when necessary. If we cancel an order after payment has been received, the amount paid for the canceled order will be refunded to the original payment method.

6. Shipping

Whitmor currently offers free shipping within the United States.

Estimated delivery time is 5–8 business days.

Delivery times are estimates and may vary due to factors outside our reasonable control, including carrier delays, weather, holidays, or other unforeseen circumstances.

Customers are responsible for providing an accurate shipping address. Whitmor is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

For more information, please review our Shipping Policy.

7. Returns and Refunds

Whitmor accepts eligible returns within 30 days of delivery.

Return shipping is free.
No restocking fees are charged.
Whitmor does not have final-sale items.
Returned products must meet the conditions described in our Return & Refund Policy.

Refunds for approved returns are issued to the original payment method.

Please review our Return & Refund Policy for complete details.

8. Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

Please provide your order number and any relevant information or photographs that may help us review the issue.

We will review the situation and provide an appropriate resolution in accordance with our policies and applicable law.

9. Website Use

You agree to use Whitmor.shop only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to interfere with or disrupt the website.
Attempt to gain unauthorized access to our systems.
Copy, reproduce, or misuse website content without permission.
Introduce malicious software, viruses, or harmful code.
Use automated systems to access or collect website information in a manner that could harm or disrupt the website.

10. Intellectual Property

All content on Whitmor.shop, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is owned by or licensed to Whitmor unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services to support functions such as payment processing, shipping, analytics, security, or other website features.

Third-party services may have their own terms and privacy policies. Whitmor is not responsible for the independent practices or policies of third-party providers.

12. Disclaimer

We make reasonable efforts to keep our website accurate, available, and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Whitmor makes no warranties beyond those that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Whitmor will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, website, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

15. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the applicable laws of the state in which Whitmor operates, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Us

If you have questions regarding these Terms of Service, please contact us: