Billing Terms and Conditions
These Billing Terms and Conditions explain how payments, billing information, charges, refunds, and payment-related matters are handled when you purchase products from Whitmor.shop.
By placing an order with Whitmor, you agree to these Billing Terms and Conditions.
1. Payment Methods
Whitmor accepts payment methods made available during checkout.
Available payment methods may vary depending on your location, device, payment provider, and other factors.
All payments must be successfully authorized before an order can be processed.
2. Currency
All product prices displayed on Whitmor.shop are listed in U.S. dollars (USD) unless otherwise stated.
Your payment provider may apply currency conversion fees or other charges if your account is not denominated in U.S. dollars.
Whitmor is not responsible for fees imposed by your bank, card issuer, or payment provider.
3. Billing Information
When placing an order, you are responsible for providing accurate and complete billing information.
This may include:
- Full name
- Billing address
- Email address
- Phone number
- Payment information
Providing incorrect billing information may result in payment delays, order verification, or cancellation.
4. Authorization and Payment Processing
When you place an order, your selected payment provider may authorize the payment method for the amount of your purchase.
Payment processing may be performed by third-party payment providers. These providers may have their own terms, conditions, and privacy policies.
Whitmor does not intentionally store complete payment card numbers or security codes on its own systems.
5. Order Confirmation
After successfully placing an order, you may receive an order confirmation by email.
An order confirmation confirms that we have received your order. It does not necessarily guarantee that the order has been accepted or shipped.
Whitmor reserves the right to review and cancel orders when necessary, including in cases involving suspected fraud, unauthorized transactions, inventory issues, pricing errors, or other circumstances permitted by applicable law.
If an order is canceled after payment has been received, the amount paid for the canceled order will be refunded to the original payment method.
6. Pricing Errors
We make reasonable efforts to ensure that product prices and billing information displayed on our website are accurate.
However, an error may occasionally occur.
If a product is listed at an incorrect price due to a technical or human error, Whitmor may cancel the affected order and provide a refund for any amount already paid, subject to applicable law.
7. Taxes
Applicable sales taxes may be calculated and collected at checkout based on the customer's shipping address and applicable tax requirements.
The final amount payable will be displayed before the order is completed.
8. Refunds
If you are eligible for a refund under our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.
Whitmor does not charge restocking fees for eligible returns.
Although we process approved refunds as promptly as reasonably possible, your bank or payment provider may require additional time to make the refunded funds available.
9. Chargebacks and Payment Disputes
If you believe there is an unauthorized or incorrect charge associated with an order, please contact Whitmor so that we can investigate the issue and assist you.
Nothing in these Terms prevents you from exercising any rights available to you under applicable law or your agreement with your payment provider.
10. Fraud Prevention
To protect our customers and our business, Whitmor may use reasonable security and fraud-prevention measures.
We may request additional information to verify an order or payment when reasonably necessary.
Orders that cannot be verified or that appear to involve unauthorized or fraudulent activity may be canceled, subject to applicable law.
11. Billing Questions
If you have a question about a charge, payment, refund, or billing information, please contact us with your order number and relevant details.
Whitmor
Email: Contact@zhitmor.shop
Phone: +1 832-325-7110
Address: 900 Washington St, Boston, MA 02111, United States
12. Changes to These Billing Terms
Whitmor may update these Billing Terms and Conditions from time to time to reflect changes to our payment processes, services, or applicable legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
13. Related Policies
For additional information, please review our:
- Privacy Policy
- Terms of Service
- Shipping Policy
- Return & Refund Policy
- Legal Notice
By placing an order through Whitmor.shop, you acknowledge that you have read and understood these Billing Terms and Conditions.